This catalogue of free digital learning initiatives has been finalized as of January 2019. The project’s team will continue to receive requests for new initiatives, however the catalogue will be updated once a year until the end of December 2019. The catalogue is open and freely accessible to all interested parties. Submit an initiative that fits the purpose of the project to be considered for the catalogue.

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  • Support Personnel
This course aims to help volunteers understand how they can best support the linguistic and social needs of refugees. The main topics covered are the following:
  • Refugees' contexts and needs
  • Linguistic and cultural differences
  • Building relationships: topics and activities
  • The Crisis Classroom
  • Understanding and working with trauma
  • Using the Crisis Classroom Framework
  • Structuring learning
  • Supporting learning
  • Resources for language learning and refugee support
The course has been developed by a group of experts from Crisis Classroom and Cambridge English.
Title Volunteering with Refugees
Date launched 2018
Duration Ongoing
Type of Resource MOOC
Purpose Support Personnel
Online or Blended Online
Learning objectives The course provides strategies and techniques for supporting the diverse needs of refugees and has a specific focus on language support, which may be provided in formal or informal settings (e.g. classrooms or informal support groups).
Target group Volunteers working with refugees
Evaluation results/ monitoring plan N/A
Recognition or certification of learning Certificate awarded by FutureLearn (Paid)
Financing and sustainability model N/A
Leading Organization FutureLearn
Contact Person Contact Form: